Our Vision

With the many changes and advancements at TriStar Greenview, one constant remains a top priority – our commitment to patient safety. TriStar Greenview was one of the early HCA hospitals nationwide to implement eMAR, or electronic medication administration record. eMAR is a wireless record-keeping system that documents medications prescribed and administered during the patient’s stay in the hospital. eMAR greatly reduces the chance for medication errors – and is an effective way to ensure that the right patient is receiving the right medication, in the right dosage at the right time.

In 2010, TriStar Greenview, a leading orthopaedic facility in Kentucky, obtained the HANA™ Hip and Knee Arthroplasty Table – the only surgical table designed exclusively for the anterior approach to Hip and Knee Arthroplasty. TriStar Greenview was one of the first hospitals in southern Kentucky to use the HANA table. The Anterior Approach surgery procedure is a technique that minimizes the pain and time from surgery to recovery. The Anterior Approach allows the surgeon to reach the hip joint from the front of the hip as opposed to the lateral (side), or the posterior (back) approach.

TriStar Greenview is now allowing patients to get a better estimate of how long it will take to receive care, in non-emergency situations.

The new program, instituted in 2010, allows patients to receive an estimated wait time through the internet, text message, or special signage.

The technology has already been tested at several HCA hospitals in Florida and Tennessee. The wait times are tracked using a system in the ER that transfers data to an RSS feed, that automatically updates and displays the wait times online at TriStar Greenview’s website.

People with a text message feature on their cell phones, can text ER to 23000 and receive a text back with the wait time for the hospital closest to them.

TriStar Greenview uses a rolling four hour average, and is updated every 30 minutes.

HCA defines the “wait time” as “the time between entering the ER and beginning the medical screening examination from a qualified medical professional - either a physician, a physician assistant or a nurse practitioner.“ HCA adds that patients are seen in priority order, based on the type and severity of their medical problem.

There is a relatively new trend among many hospitals - including TriStar Greenview in Bowling Green - to turn over the care of in-hospital patients to specialty doctors called hospitalists, freeing primary care physicians to see more patients in their offices.

"Lots of studies show that when you have hospitalists on site, continuity of care is better, patient outcome is better and the primary care physicians can focus on their own clinics, which allows better access to those doctors," said Mark Marsh, CEO of TriStar Greenview.

"What we do is take care of patients in the hospitals only," said Dr. Darren Fentress, who has been a hospitalist at TriStar Greenview since 2008. "It's been found that it brings down the cost of hospitalization, in part, because this is what we do, and we can get the patients out (of the hospital) as soon as possible." Currently TriStar Greenview’s hospitalists see patients for more than fifty physicians from throughout southern Kentucky.

TriStar Greenview hired its first two hospitalists in 2007 and has been supporting the program ever since. Current hospitalists are Drs. Fentress and Marty Casebier. The newest addition to the team, Bowling Green native, Dr. Sarah Chou, began work in 2010.

TriStar Greenview is proud of its position as a primary component of Bowling Green's healthcare community. Our mission for almost 40 years has been on people – the people who need medical services, and the people who deliver them. As today's healthcare picture rapidly changes, TriStar Greenview is well-positioned to take advantage of those changes through its affiliation with TriStar Health and HCA. At TriStar Greenview, we are LISTENING – because we believe that patients really do make the hospital better!